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Enroll or delete a Kwikset 916 Touchscreen Deadbolt

Jan 19, 2020
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Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.

Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com web interface for user code management.

To mitigate the chances of a learn-in failure for locks, complete the following during installation.

 

To enroll a Kwikset 916 Touchscreen Deadbolt into a Z-Wave network:

  1. Begin with the lock within six feet of the panel or module.
  2. Place the panel into Add Mode.
  3. Press the A button on the lock interior one time.
  4. Wait two minutes before locally operating the device.
  5. Verify that the lock shows up on the Alarm.com website and responds to lock/unlock commands.
  6. Move the lock to its final location and run a Network Rediscovery on the Panel.

 

To delete a Kwikset 916 Touchscreen Deadbolt from a Z-Wave network:

  1. Place the panel into Delete Mode.
  2. Press the A button on the lock interior one time.
  3. Run a Network Rediscovery on the Panel.
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