Enroll or delete a Kwikset 916 Touchscreen Deadbolt

Jan 19, 2020
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Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.

Important: Do not add or delete user codes locally to or from the lock. Only use the web interface for user code management.

To mitigate the chances of a learn-in failure for locks, complete the following during installation.


To enroll a Kwikset 916 Touchscreen Deadbolt into a Z-Wave network:

  1. Begin with the lock within six feet of the panel or module.
  2. Place the panel into Add Mode.
  3. Press the A button on the lock interior one time.
  4. Wait two minutes before locally operating the device.
  5. Verify that the lock shows up on the website and responds to lock/unlock commands.
  6. Move the lock to its final location and run a Network Rediscovery on the Panel.


To delete a Kwikset 916 Touchscreen Deadbolt from a Z-Wave network:

  1. Place the panel into Delete Mode.
  2. Press the A button on the lock interior one time.
  3. Run a Network Rediscovery on the Panel.
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