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Enable or disable Thermostat Lock on an Alarm.com Smart Thermostat

Jan 19, 2020
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The thermostat lock option will lock all physical control of the Alarm.com Smart Thermostat (ADC-T3000 or ADC-T2000) so that it can only be changed from a computer or mobile device. A partial lock will allow setpoint changes but will prevent mode changes on the thermostat.

To enable or disable Thermostat Lock from the Customer Website:

  1. Log into the Customer Website.
  2. On the Thermostat card, click the Details icon (>).
  3. Click Advanced Configuration.
  4. Locate the Thermostat Lock setting and click to select the desired setting:
    • Disabled mode – Setpoint changes can be made from the thermostat, website or app.
    • Enabled mode – Setpoint changes can only be made from the website or app.
    • Partial mode – Setpoint changes can be made from the thermostat, website or app. Mode changes can only be made from the website or app.
  5. Click Save.

Note: If the Security Panel (or other Z-Wave Controller) becomes unresponsive, a full reboot (removing AC and battery power) of the thermostat will bypass the local thermostat lock.

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