For more information about Smart Thermostat settings, see Enroll and configure the Alarm.com Smart Thermostat.
To adjust the Heat Pump Expiration setting using the Partner Portal:
Note: This setting cannot be disabled. The maximum expiration time is 24 hours.
- Log into the Partner Portal.
- Find the customer account.
- Click Equipment.
- Click emPower Devices.
- In Device Commands for the thermostat, click Configure Device.
- Click the Advanced tab.
- Make any desired changes to the Heat Pump Expiration time.
- Click Save.
To adjust the Heat Pump Expiration setting using the MobileTech app:
Note: This setting cannot be disabled. The maximum expiration time is 24 hours.
- Log into the MobileTech app.
- Find the customer account.
- Tap Equipment.
- Tap Z-Wave Devices.
- Tap the desired Z-Wave thermostat device.
- Tap Thermostat Configuration.
- Tap the Advanced tab.
- Make any desired changes to the Heat Pump Expiration time.
- Tap Save.